Influence

In today’s rapidly changing and highly competitive business environment it is more crucial than ever to concentrate on building high quality sustainable relationships. Unfortunately many leaders forget to leverage the KLT Factor when communicating face-to-face to build that vital rapport. But when people know, like,...

I recently enrolled a new client who asked for tips on how to communicate value during informal, off-the-cuff conversations. Her question totally resonated with me, because early in my career I used short, casual interactions to promote my qualifications and land my first dream job. You...