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Unprofessional communication can throw your fast track career into reverse faster than you can say “oops.” That’s why I like to warn my clients to beware of what I call the seven deadly sins of communication. 1) Loose Tongues Lose Credibility If you wouldn’t say it...
I recently enrolled a new client who asked for tips on how to communicate value during informal, off-the-cuff conversations. Her question totally resonated with me, because early in my career I used short, casual interactions to promote my qualifications and land my first dream job. You...
My dad attended seminary at Columbia University at a time when many of the great theologians of the 20th century emerged. Later on, as a minister in charge of his own large congregation, he was a rather prominent public figure in town and was continually...
Do you have areas in your life or work where you feel chronic resistance on the path to success and productivity? If so, that’s usually your intuition telling you that the real source of the problem is your mindset. But don’t despair because that’s good...
Effective leadership relies on effective communication, but many leaders focus only on verbal forms of expression while overlooking nonverbal signals. But as body language expert Carol Goman points out, people can send nearly 1,000 different nonverbal signals during a 30-minute negotiation. So I thought it...
I get phone calls all the time from amazingly powerful, intelligent, and talented senior executives who can manage multi-million dollar businesses and dozens of people. But when they have to do a relatively simple face-to-face with a valued employee about a touchy performance issue they...
These four tips will help you become a better “boss manager” so that you can avoid unwanted problems and encourage a more cooperative, productive, and satisfying working relationship. Mimic their methods. Each of us has our own style when it comes to digesting information, expressing ourselves,...
What if you found out that someone was constantly chattering on about you at the office to undermine your chance at a promotion? Now hear this: unmanaged body language does exactly that. The wrong body talk silently inflicts more damage to your professional presence...
One of the most critical times in your professional career is right after a big setback. That’s because how you respond in the wake of whatever disappointment or missed opportunity you experienced can set the tone and trajectory for the rest of your career. Transform...
Last week I had the honor of being interviewed by Monique Neeley for her "What's Your Social Style Series." Monique Neeley is a Virginia-based Digital Strategist and Curator, and has been on the Internet since the late 90′s. At the present time Monique works as...