While working for years at Macy’s as a senior executive, I had to have numerous conversations with underperforming team members. I’ll admit that I would shy away from having those difficult conversations in the beginning. I didn’t want that person to feel bad or take...
You rely on all sorts of handy metrics and guidance benchmarks to ensure you stay focused, productive, and right on time as both a team member and a leader. You’ve got your budget spreadsheet, your snapshot of sales, margins, and revenues, and performance reports and...
Lately it seems that almost every day I hear from a human resource professional who is struggling to talk with someone in their organization about their image. Personal image can be a very private, personal, and difficult thing to talk about, after all. Who among us wants to find...